Cookie Policy
Learn about how CertiAlert uses cookies and similar technologies to provide and improve our service.
Last updated: January 15, 2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit websites. They help websites remember information about your visit, making your experience more efficient and personalized. CertiAlert uses cookies to provide essential functionality, improve performance, and understand how our service is used.
Why Do We Use Cookies?
- Maintain your login session and keep you securely signed in
- Remember your preferences and settings
- Analyze usage patterns to improve our service
- Provide security features and prevent fraud
- Enable essential functionality like payment processing
Your Control: You can control cookie settings through your browser, though disabling certain cookies may affect functionality. We'll explain which cookies are essential and which are optional below.
Types of Cookies We Use
CertiAlert uses different types of cookies for various purposes. Here's what each type does:
Essential Cookies
Required for the website to function properly
Purpose:
Authentication, security, basic functionality
Duration:
Session or 30 days
Examples:
- Login session tokens
- Security tokens
- Form submission data
- Account preferences
Analytics Cookies
Help us understand how users interact with CertiAlert
Purpose:
Usage analytics, performance monitoring
Duration:
Up to 2 years
Examples:
- Page views and navigation patterns
- Feature usage statistics
- Performance metrics
- Error tracking (anonymized)
Preference Cookies
Remember your settings and preferences
Purpose:
User experience customization
Duration:
Up to 1 year
Examples:
- Theme preferences
- Language settings
- Dashboard layout
- Notification preferences
Third-Party Services
CertiAlert integrates with trusted third-party services that may set their own cookies:
Stripe
Payment processing and subscription management
Cookies:
__stripe_mid, __stripe_sid
Duration:
1 year
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Categories
Required for basic functionality
Help improve our service
Remember your settings
Cookie Preferences Panel
We're working on a cookie preferences panel that will let you easily control optional cookies directly from CertiAlert. This feature will be available soon.
Impact of Disabling Cookies
Essential Cookies
If you disable essential cookies, CertiAlert may not function properly. You may experience issues with logging in, saving data, or accessing certain features.
Analytics Cookies
Disabling analytics cookies won't affect your ability to use CertiAlert, but it will prevent us from understanding how to improve the service.
Preference Cookies
Without preference cookies, CertiAlert won't remember your settings between sessions, and you'll need to reconfigure your preferences each time you visit.
Policy Updates
We may update this cookie policy from time to time to reflect changes in our practices or applicable laws. We'll notify you of any significant changes.
Current Version: 1.0
Last Updated: January 15, 2025
Questions?
If you have questions about our use of cookies or this policy, please don't hesitate to contact us.
Email: privacy@certialert.com
Support: support@certialert.com
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